FAQs
Common questions
Answers to the questions people usually ask before booking gas or heating work.
FAQs
Gas and heating FAQs
Are you Gas Safe registered?
Yes. Always ask to see the Gas Safe ID card on arrival, especially before any gas work starts.
Which areas do you cover?
Warm Winter Engineering mainly covers East London, with wider work across London, Essex and Kent.
Do you work with landlords?
Yes. Landlord gas safety certificates, servicing and follow-up heating work can be arranged.
Do you install and service boilers?
Yes. Warm Winter Engineering can help with boiler installation, annual servicing and practical advice on repair or replacement.
Can you repair boiler faults?
Yes. Common problems such as no heating, no hot water, pressure loss and fault displays can be checked and diagnosed.
Can you help if my boiler has stopped working?
Yes. Call or send an enquiry with the symptoms and Warm Winter Engineering can advise on the next sensible step.
How do I request a quote?
Use the contact form or call 07474 240670 with the property area and a short description of the work.
Do you offer boiler installation and replacement?
Yes. Warm Winter Engineering can advise on suitable replacement options and carry out installation where the property and scope are suitable.
Can you repair radiators and heating pipework?
Yes. Radiator replacements, valve changes, pipework alterations and uneven heating issues can all be discussed.
Do you cover commercial or communal buildings?
Yes, for suitable gas and heating-related scopes. The exact work depends on the appliances, site and qualification requirements.
What should I do if I smell gas?
Turn off the gas at the meter if safe to do so, open windows, avoid electrical switches and call the National Gas Emergency Service on 0800 111 999.